Privacy Policy
Effective date
09.10.2025
Inquiries
Privacy Policy
This Privacy Policy describes how Gigi Montrose Moto Couture (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from [www.gigimontrose.com] (the “Site”).
By using our Site, you consent to the collection and use of your information in accordance with this policy.
Information We Collect
We collect personal information to provide you with the best shopping experience possible. This includes:
Personal Information You Provide
When you make a purchase or attempt to make a purchase through the Site, we collect:
Contact details: name, billing address, shipping address, email address, and phone number.
Payment details: credit card numbers or other payment information (processed securely via Shopify and our payment partners — we do not store full card details).
Account information: if you create an account, we collect login credentials and preferences.
Communications: any messages or emails you send to us.
Automatically Collected Information
When you visit our Site, Shopify automatically collects:
Device information: including your web browser, IP address, time zone, and cookies.
Browsing behaviour: the individual pages or products viewed, referring websites, and how you interact with the Site.
This information is collected using cookies, log files, web beacons, tags, and pixels.
For more about Shopify’s use of personal information, see Shopify’s Privacy Policy.
How We Use Your Information
We use your personal information to:
Process and fulfil your orders, including shipping, returns, and confirmations.
Communicate with you about your order, products, or account.
Screen orders for potential fraud or security issues.
Provide customer support and respond to enquiries.
Send marketing communications (only if you’ve opted in).
Improve our products, services, and website experience.
Sharing Your Information
We share your information with trusted third parties to help us operate our business:
Shopify: our e-commerce platform provider, which powers the online store.
Payment processors: such as Shopify Payments, PayPal, or Klarna, to process transactions securely.
Shipping providers: to deliver your orders.
Analytics and marketing services: such as Google Analytics or Meta (Facebook/Instagram) Ads, to understand visitor behaviour and improve our marketing.
We may also share your information to comply with applicable laws and regulations, respond to a lawful request, or protect our rights.
Cookies
Cookies are small data files that are placed on your device. We use them to:
Keep your shopping cart active.
Remember your preferences and login details.
Analyse website traffic and improve performance.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect your experience on our Site.
For more details on Shopify’s cookie use, visit Shopify’s Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide our services or comply with legal obligations.
Order information is generally retained for at least 6 years for accounting and tax purposes.
If you wish for your information to be deleted sooner, please contact us (see below).
Your Rights
Under GDPR and the UK Data Protection Act 2018, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing or request data portability.
Withdraw consent to marketing at any time.
To exercise any of these rights, contact us at info@gigimontrose.com.
If you are based in the EU or UK and believe your data has been misused, you can lodge a complaint with your local data protection authority.
Security
We use Shopify’s secure hosting and SSL encryption to protect your information.
All payments are processed through PCI-DSS compliant gateways.
While no online system is 100% secure, we take all reasonable precautions to safeguard your data.
Third-Party Links
Our Site may include links to other websites (for example, social media pages). We are not responsible for the privacy practices or content of these third-party sites.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with a new “last updated” date.
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at:
Email: info@gigimontrose.com